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Rachel Pedersen

Rachel Pedersen

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Setting Boundaries with Clients: Scripts That Actually Work

By Rachel Pedersen

There’s a specific flavor of burnout that hits when you’re answering client texts at midnight… and still wondering if that invoice will actually get paid on time.

Ask me how I know.

 When I first started freelancing, I said “yes” to everything.
Yes to 9 p.m. strategy calls.
Yes to five rounds of revisions.
Yes to “Can you just whip this up real quick?”
Yes to clients paying two weeks late and me saying nothing.

I wasn’t setting boundaries – I was building a business out of over-functioning.

It worked… until it really didn’t.

The truth? You do not get bonus points in business for being “easy to work with” if it means sacrificing your time, mental health, or family.

And learning to set boundaries – with confidence and clarity – was one of the most profitable things I’ve ever done.

But First: Why Boundaries Make You a Better Freelancer (Not a Diva)

Let’s clear this up. Boundaries don’t make you difficult. They make you sustainable.

 You get better clients when you set better boundaries.
You get clearer communication.
You get more respect.
You get your time – and your weekends – back.

And yes… you still get paid.

Clients actually want clarity. They want to know when they can reach you, how things work, and what to expect. And when you run a business like a business (not a personal favor vending machine), people treat it like one.

Steal These Real-World Boundary Scripts

These are word-for-word scripts I’ve used (and that my students have used) when dealing with sticky situations, awkward requests, and repeat offenders. Feel free to copy, paste, tweak, and use them – they’re yours now.

When a client texts you after hours:

“Thanks for reaching out! I’m away from my desk right now, but I’ll respond during business hours (Monday–Friday, 9 a.m. to 5 p.m. CST). Looking forward to diving in soon!”

When a client keeps asking for “just one more tweak”:

“Absolutely! Your package includes two revision rounds, and we’ve completed those. I’d be happy to implement this as an additional edit – here’s a quick link to add that on.”

(Want all my client-handling tools? Grab the Freelance Pricing + Proposal Bundle – it’s packed with the scripts, responses, and cheat sheets that got me from $18/hour to $10K+ months. Link at the end.)

When a client is always late to meetings:

“Hey! I’ve noticed our calls are starting a little late – totally understand how things get busy. To make sure we maximize our time, let’s stick to the start and end times moving forward. That way, I can serve you best and keep my schedule on track!”

When you need to enforce a scope of work:

“Great question – that falls outside of the current scope we agreed on. I can absolutely support you with that! Let me know if you’d like me to send over an additional estimate.”

The Real Reason Boundaries Feel Scary

We’re afraid they’ll leave. That we’ll lose the client, lose the money, or lose the opportunity.

But here’s what’s wild:
The more you protect your time, the more valuable your time becomes.

The month I raised my rates and enforced clear communication hours was the same month I closed three dream clients – all because I finally acted like a business owner, not a burnt-out helper.

👇 Want help setting stronger boundaries (and pricing with confidence)?

Download this:
– Pricing Guide for Social Media Managers
This is the exact worksheet I used to clarify my rates, explain my value, and stop undercharging.

The Boundary Myth That’s Keeping You Stuck

You don’t have to “earn the right” to set boundaries.

You don’t need a certain income level, years of experience, or team size.
If you’re in business – you get to set them. Full stop.

(And if a client doesn’t respect that? They’re not your client.)

One of my students, Hannah, used to let clients call her while she was cooking dinner. Now? She batch-records videos, schedules her entire content calendar, and sets auto-replies for nights and weekends.

Guess what happened?

More respect. Higher retainers. Less stress. (And yes, more time with her kids.)

How to Set a New Boundary With an Existing Client

Not sure how to change the dynamic with a client who’s gotten used to 24/7 access? Here’s how:

“Hey! I wanted to share a quick update – I’m shifting into a new schedule that better supports all my clients (and keeps my creativity high!). Going forward, I’ll be responding to messages during business hours only: Monday–Friday, 9–5 CST. Let me know if you need anything urgent and I’ll always do my best to accommodate.”

Clear. Kind. And it works.

Tools That Make Boundaries Easier (So You Don’t Have to Rely on Willpower)

  • Calendly or Acuity: For setting call limits and buffers between meetings
  • ClickUp or Trello: For assigning tasks and keeping boundaries around scope creep
  • Google Calendar time-blocking: Batch client work, creative time, and breaks
  • “Delay send” on Gmail: So your midnight brainstorm doesn’t create 2 a.m. expectations

Boundaries aren’t just spoken… they’re built into your systems.

Your Boundary Checklist (Save This for Later)

  • Clarify your working hours
  • Define how/where clients can contact you
  • Outline revision and delivery timelines in your contract
  • Set response time expectations
  • Decide what’s in vs. out of scope
  • Stick to it (even when it feels uncomfortable)

Book Rec: The Big Leap by Gay Hendricks

This one changed everything for me. Especially when it came to recognizing that over-delivering wasn’t generosity – it was fear. Fear of being replaced. Fear of saying “no.” Fear of being “too much.”

Turns out, the real leap was trusting that I didn’t have to prove my value with exhaustion.

Want help getting your time, pricing, and processes under control?

Check out these resources I made for freelancers like you:

– Freelancer Pricing Calculator
Plug in your lifestyle goals and get your rates – no guesswork.

– 30 Faceless Video Content Ideas
Perfect if you want to build visibility without showing your face 24/7.

Thinking of going deeper?

– Learn more about The Social Clique here: www.cliqueforlife.com
It’s my mentorship for freelancers, creatives, and marketing pros ready to grow with aligned offers, repeatable systems, and a community that gets it.

Related posts:

5 TOP FACEBOOK STRATEGIES

How to Create a High Converting Quiz to Grow Your Email List

WHAT DOES A SOCIAL MEDIA MANAGER DO

Filed Under: General Social Media

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Rachel Pedersen. Founder of RBP Productions, The Viral Touch, & Sontero

Rachel Pedersen has scaled her businesses to 8-figure revenue, grown a fanbase of 3+ million followers, and reached over 100 million people annually (and ORGANICALLY) during a lazy year… She is currently co-writing a fantasy book with her husband, and she’s already spent way too much time perfecting the linguistic rules of her invented language and map!


themrspedersen

Helping freelancers & business owners to grow their business with social media
8figures in 8 years | Hay House Author
Free social media resources 👇

I followed all the “tricks” in the book. Follo I followed all the “tricks” in the book.
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So I wrote my own growth guide.
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